from behind the counter blog site banner

My Top 3 Crazy Customer Service Situations at Hunter's Friend

Posted by Jason Meade on 2/13/2017

Anyone that has ever worked in customer service can probably tell you some crazy stories about situations that were sort of, to put it lightly, out of the ordinary! I spent 7 years at Hunter's Friend answering phones and dealing with what ever came my way. In this list I am going to reminisce on my top 3 craziest customer service situations that I have personally dealt with over the years here at the shop.

Dry Fires Blow....Up Your Bow

Posted by Jason Meade on 2/13/2017
dry fired bow
One of the most horrible noises you can possibly hear is the noise caused by dry firing a bow ... "shhhllliiinnkkk!!!" It is the sound of pure destruction and sometimes literal pain (to the shooter's forearm). The damage of a dry fire can vary from none to....BOOM!, but there is no lying about a dry fire. Seasoned archery shops can spot them a mile away. Lets dive into the touchy subject of dry fires!

The Big-Box Race to the Bottom

Posted by Michael Blanton on 2/10/2017
photo of big empty box
How the archery industry ended up in a giant cardboard dumpster. Who led us there? Can anyone lead us back?

Sex Sells Most Things, but SPEED Sells Bows

Posted by Jason Meade on 2/2/2017
too fast is bad
Have you ever gotten a hold of a bow that was extremely hard to shoot? One that had a very aggressive draw stroke and a touchy valley? If so then it was most likely a bow built for speed or a "speed bow". Bow manufacturers were determined to make the fastest bows they possibly could before the other guy had a chance but they may have caused a few new problems in the process.

Bow Technician From Hunter's Friend Picks His Top 5 Bows under $1000 for 2017

Posted by Jason Meade on 2/1/2017
head bow builder picks top 5 bows
Ever wonder which bows would stand out from the rest if you had a chance to shoot each of them countless times and make the comparison? At Hunter's Friend we have a position we call "bow builders". In this postion your job is to set up each bow at the specs provided by the customer. Once the bow is set to the specs they will have to begin the tuning and sighting process. To sum it up, bow builders get to shoot ALOT of bows all the time. With this in mind, I got with Nick, our lead bow builder, and asked him to pick his top 5 favorite bows for under $1000 (packaged out) for 2017. He had some interesting answers.